Alan Tierney & Partners Builds Digital Capability with Applied Systems
Wed Apr 21 2021
Leading broker transforms digital connectivity to provide staff and customers greater access to information anytime and anywhere.
Dublin, Ireland –April, 2020 – Applied customer, Alan Tierney & Partners has chosen Applied’s cloud-based Digital Broker software to manage their business operations and deliver enhanced customer service. Having previously maintained their management system with an on-premise server, the broker needed additional capability, enhanced data security and improved IT infrastructure.
“We explored a number of options to refresh our hardware that would support the growing demands of our business and enable us to better serve our customers,” said Daragh Little, Director, Alan Tierney & Partners. “Migrating to the cloud has been instrumental to adopting the technology to give our staff the ability to access customer information on demand on any device and providing our customers access to their policy information when and where they need it.”
Applied’s Digital Broker software consists of a market-leading foundational management system, mobile technology and insurer connectivity, with access to the widest range of insurer products in Ireland. The fully integrated software enables brokers to create higher-value business transactions for Personal Lines and Commercial Lines products. It delivers superior customer experiences throughout the entire insurance lifecycle, while eliminating manual tasks typically caused by multiple, disparate systems. Brokers are able to operate more efficiently, better leverage insurer relationships, improve customer service and accelerate growth and profitability across all lines of business.
“Applied is delighted to support our long standing customer, Alan Tierney & Partners as they digitally transform their business,” said David McKnight, Regional Director, Applied Systems Ireland. “As customer service expectations increase and the demand for remote access becomes critical to business operations, migrating to a cloud-based solution offers the best way to futureproof a business and take advantage of new technology and mobile connectivity.”
Also see Applied Systems recent article in Irish Broker Magazine (April edition) on the The Consumer Insurance Contracts Act
About Applied Systems
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognised as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.