The Broker Expert Awards aims to shine a light on excellence by recognising Insurance and Financial Brokers who offer the highest level of professionalism, innovation, performance, and service to their clients.

The 2024 Broker Expert Award Nominations are now OPEN to Insurance and Financial Broker firms which fully understand the environment in which they operate and, at its core, truly understand their customers’ needs and the market. 

These prestigious awards apply to brokerage firms (not individual Brokers) and any member of Brokers Ireland can participate and nominate for the Broker Expert Awards.

Before completing your online nomination form, please carefully review all accompanying information relating to the Broker Expert Awards.

The 9 categories for the Broker Expert Awards include:  

PERSONAL LINES BROKER EXPERT 2024

The judges will be looking for a Broker in the personal lines arena that has managed to excel in the current economic environment. 

This should demonstrate itself in several of the following:

  • Levels of customer service and staff engagement
  • Levels of growth and profitability
  • How they have responded to the demands of consumers with a product/scheme/offering relevant to their needs
  • Possible use of marketing/technology/social media to increase profitable market share 

The judges will look at the overall performance of the Broker but will expect evidence in support of any claims made regarding the performance of the business.

COMMERCIAL LINES BROKER EXPERT 2024

Open to Insurance Brokers for whom over 50% of their business is commercial lines.

The judges will be looking for a Broker that has excelled in the current economic environment.

This could demonstrate itself in levels of:

  • On-going customer service, growth, profitability
  • Introduction of a particular initiative or the addressing of a particular market need.

The judges will look at the overall performance of the Broker but will expect evidence in support of any claims made regarding the performance of the business.

INNOVATIVE BROKER EXPERT 2024

This new award will seek out entries who can demonstrate a track record of innovation and creativity in developing new products, services, or business models.

Areas that will be considered include:

  1. Impact: Showing the impact of your innovative ideas on your organization, industry, or society. This could be measured in terms of revenue growth, market share, customer satisfaction, or other relevant metrics.
  2. Collaboration: Demonstrating an ability to work collaboratively with others to develop and implement innovative solutions.
  3. Thought leadership: Demonstrating thought leadership in the field of innovation through publications, speaking engagements, or other thought leadership activities.
  4. Adaptability: Demonstrating an ability to adapt to changing circumstances and navigate uncertainty in pursuit of innovation.
  5. Problem-solving: Demonstrating an ability to identify and solve complex problems through innovative solutions.
  6. Customer-centricity: Showing a focus on meeting customer needs through innovative solutions.
  7. Continuous learning: Demonstrating a commitment to continuous learning and staying up- to-date with the latest trends and best practices in innovation.
  8. Results: Providing evidence of tangible results achieved through innovation, such as increased revenue, improved efficiency, or other measurable outcomes.

WHOLESALE BROKER EXPERT 2024

The judges will be looking for a company that can demonstrate a real commitment to meeting specific customer needs and delivering a high quality of service across its wholesale business.

This should be coupled with a proven track record of success in terms of innovative and profitable expansion in existing markets along with development of products or schemes for new markets.

The successful entrant will give statistical proof of the above along with evidence around: 

  • Training of staff
  • Successful partnership programmes with insurer partners
  • The ability to market to niche audiences.

PENSIONS BROKER EXPERT 2024

The judges will be looking for a Financial Broker who provides high-quality services to their clients. Please indicate what proportion of business is dedicated to this product (Award) area.

Consideration will be given to the following:

  1. Performance: Brokers will be evaluated based on their track record of achieving returns for their clients over the past year, three years, and five years. Outline of the operational structure of the team or colleagues who manage this product area.
  2. Reputation/Contribution: Judges will consider the Broker’s reputation in the industry and its contribution, as well as client feedback and the Brokers involvement within the community. Please indicate the cultural approach to sustainability, diversity, and inclusiveness (if applicable)
  3. Services Offered: The range and quality of services offered by the Broker will be evaluated, including investment options, advice and guidance, risk management, compliance, and reporting. A clear understanding of standout benefits for clients buying/getting advice on this area through your Brokerage? In selling this product, what set’s you apart from your competition?
  4. Innovation and Technology: The Broker’s use of technology and innovation to enhance their services will be considered.
  5. Customer Service: Judges will assess the level of customer service provided by the Broker, including the responsiveness and quality of customer support and the overall client experience.
  6. Industry Recognition: Any industry awards or recognition received by the Broker will also be taken into consideration. Outline any Educational achievements within your company.

By keeping these criteria in mind, applicants can ensure that they are providing the judges with the information they need to make an informed decision about the 2023 Pension Broker Expert Award.

INVESTMENT BROKER EXPERT 2024

The judges will be looking for a Financial Broker who provides high-quality services to their clients. Please indicate what proportion of business is dedicated to this product (Award) area.

Consideration will be given to the following:

  1. Performance: Brokers will be evaluated based on their track record of achieving returns for their clients over the past year, three years, and five years. Outline of the operational structure of the team or colleagues who manage this product area.
  2. Reputation/Contribution: Judges will consider the Broker’s reputation in the industry and its contribution, as well as client feedback and the Brokers involvement within the community. Please indicate the cultural approach to sustainability, diversity, and inclusiveness (if applicable)
  3. Services Offered: The range and quality of services offered by the Broker will be evaluated, including investment options, advice and guidance, risk management, compliance, and reporting. A clear understanding of standout benefits for clients buying/getting advice on this area through your Brokerage? In selling this product, what set’s you apart from your competition?
  4. Innovation and Technology: The Broker’s use of technology and innovation to enhance their services will be considered.
  5. Customer Service: Judges will assess the level of customer service provided by the Broker, including the responsiveness and quality of customer support and the overall client experience.
  6. Industry Recognition: Any industry awards or recognition received by the Broker will also be taken into consideration. Outline any Educational achievements within your company.

By keeping these criteria in mind, applicants can ensure that they are providing the judges with the information they need to make an informed decision about the 2023 Investment Broker Expert Award.

PROTECTION BROKER EXPERT 2024

The judges will be looking for a Financial Broker who provides high-quality services to their clients. Please indicate what proportion of business is dedicated to this product (Award) area.

Consideration will be given to the following:

  1. Performance: Brokers will be evaluated based on their track record of providing expert advice and guidance to their clients over the past year, three years, and five years. Outline of the operational structure of the team or colleagues who manage this product area.
  2. Reputation/Contribution: Judges will consider the Broker’s reputation in the industry and its contribution, as well as client feedback and the Brokers involvement within the community. Please indicate the cultural approach to sustainability, diversity, and inclusiveness (if applicable)
  3. Services Offered: The range and quality of services offered by the Broker will be evaluated, including investment options, advice and guidance, risk management, compliance, and reporting. A clear understanding of standout benefits for clients buying/getting advice on this area through your Brokerage? In selling this product, what set’s you apart from your competition?
  4. Innovation and Technology: The Broker’s use of technology and innovation to enhance their services will be considered.
  5. Customer Service: Judges will assess the level of customer service provided by the Broker, including the responsiveness and quality of customer support and the overall client experience.
  6. Industry Recognition: Any industry awards or recognition received by the Broker will also be taken into consideration. Outline any Educational achievements within your company.

By keeping these criteria in mind, applicants can ensure that they are providing the judges with the information they need to make an informed decision about the 2023 Protection Broker Expert Award.

MORTGAGE BROKER EXPERT 2024

The judges will be looking for a Financial Broker who provides high-quality services to their clients. Please indicate what proportion of business is dedicated to this product (Award) area.

Consideration will be given to the following:

  1. Performance: Brokers will be evaluated based on their track record of providing expert advice and guidance to their clients over the past year, three years, and five years. Outline of the operational structure of the team or colleagues who manage this product area.
  2. Reputation/Contribution: Judges will consider the Broker’s reputation in the industry and itscontribution, as well as client feedback and the Brokers involvement within the community. Please indicate the cultural approach to sustainability, diversity, and inclusiveness (if applicable)
  3. Services Offered: The range and quality of services offered by the Broker will be evaluated, including mortgage options, advice and guidance, risk management, compliance, and reporting. A clear understanding of standout benefits for clients buying/getting advice on this area through your Brokerage? In selling this product, what set’s you apart from your competition?
  4. Innovation and Technology: The Broker’s use of technology and innovation to enhance their services will be considered.
  5. Customer Service: Judges will assess the level of customer service provided by the Broker, including the responsiveness and quality of customer support and the overall client experience.
  6. Industry Recognition: Any industry awards or recognition received by the Broker will also be taken into consideration. Outline any Educational achievements within your company.

By keeping these criteria in mind, applicants can ensure that they are providing the judges with the information they need to make an informed decision about the 2023 Mortgage Broker Expert Award.

SME BROKER EXPERT 2024

This prestigious award recognizes outstanding SME brokerages (under 5 employees) who within their first five years of business have demonstrated expertise, innovation, customer service, resilience and achievement. Here are the criteria for this new award category:

  1. Eligibility: The organization must fall within the small enterprise category, which includes businesses with 1 to 5 employees.
  2. Expertise and Excellence: The Broker firm should exhibit a high level of industry-specific knowledge and expertise. Have demonstrated excellence in its field, whether it’s a product, service, technology or customer initiative solution. Evidence of continuous learning and staying up-to-date with industry trends.
  3. Innovation and Adaptability: The enterprise must showcase innovative approaches to solving challenges. Adaptability to changing market conditions, technological advancements, and customer needs
  4. Impact and Contribution: Positive impact on the local community, economy, or industry. Contributions to employment generation, skill development, or sustainable practices. Encourage continuous education and learning with colleagues.
  5. Testimonials and Recommendations: Strong testimonials from clients, partners, or industry peers. Recommendations from relevant stakeholders. Evidence of customer satisfaction and repeat business.

The best of luck with your brokerage nomination and we look forward to seeing you and your colleagues at the Broker Expert Awards on Thursday 07th November 2024 in the Round Room of the Mansion House, Dublin.

NOTES – PLEASE REVIEW CAREFULLY BEFORE MAKING YOUR NOMINATION

  • Please read the award criteria requirements before completing each nomination form
  • Complete this form fully to ensure that your nomination gets the best opportunity to be considered for an award
  • Nominations must be typed and submitted online – handwritten nominations will not be accepted
  • The awards apply to brokerage firms (not individual Brokers) and any member of Brokers Ireland can participate and submit a nomination for the Broker Expert Awards
  • Remember to include any industry/client references with your nomination form (max. 100 words per reference)
  • You can enter multiple award nominations however each application must be specific to the award and cannot be duplicated from other applications 
  • When completed, submit your nomination form through SUBMIT NOMINATION button below by Wednesday 13th September, 2024.

Nominee Form

NOMINATION FORM QUESTIONS

ALL QUESTIONS MUST BE COMPLETED
Short, medium, and long term goals (max. 500 words)
(max.1,500 words)
Key considerations when compiling your submission form (Q.6):
  • What proportion of business is dedicated to this product (Award) area i.e., mortgages; commercial lines; pensions; etc?
  • In selling this product, what set’s you apart from your competition?
  • Are there any standout benefits for clients buying/getting advice on this product through your brokerage?
  • Examples of innovation/ technical advances/achievements?
  • The operational structure of the team or colleagues who manage this product area.
  • Educational achievements within your company
  • The cultural approach to sustainability, diversity, and inclusiveness (if applicable)
  • Contributions by your brokerage to your community?
  • Contributions by your brokerage to our industry?

Additional Attachment*

(mandatory upload of at least one reference)
Click or drag a file to this area to upload.
Reference from a client outlining the relevant service that your brokerage provides to them i.e., if you are submitting a pensions nomination the reference should be in relation to pension advice, etc.
Click or drag a file to this area to upload.
Reference from an industry provider; colleague or body on your work and contribution to the industry i.e., if you are submitting a home insurance nomination the reference should be in relation to Home Insurance or the general insurance market, etc.

JUDGING PROCESS

Nominees will be judged on the following weighted criteria:  

  • Completion of question 5: (10%)
  • Completion of question 7: Key considerations as outlined within the ‘principal submission section’ of the nomination form (60%)
  • Submission of additional attachments 1: Customer reference (15%) 
  • Submission of additional attachments 2:  Your Brokerage’s contribution to the local community and wider industry community (15%) 

Please note, that only members of Brokers Ireland can submit a nomination form for the awards. All Broker Expert Award submissions will be reviewed by an independent Judges.

Please click HERE to view details of the 2024 Broker Expert Award Judges

NEXT STEPS 

Once the judging panel has reviewed and shortlisted nomination forms under each Broker Expert Award category, the full list of shortlisted companies will be announced by October 2024 and the overall winners of each product category will be announced at the Broker Expert Awards gala ceremony event on Thursday 07th November 2024. Winners will also be published online and in the Irish Broker magazine.

HOW TO SUBMIT 

The deadline for submissions for the Broker Expert Award nominations is 2nd September 2024. Every year Brokers Ireland receives a large volume of member submissions across all award categories, so THE GAME IS ON for the 2024 Broker Expert Awards!

If providing supplemental materials to support your nomination, upload all supplemental material with your online submission.  Entries and supplemental materials will not be returned.

For further information on the Broker Expert Awards, please contact events@brokersireland.ie.

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