Customer Service Executive – Niche Team

Blue Insurance

Full Time


Position: Customer Service Executive – Niche Team
Company: Blue Insurance
Location: Dublin 15
Contact: Michelle Smith
Contact Email: careers@blueinsurance.ie
Date Posted: 10th July 2018
Blue Insurance

Job Specification:

Position Overview

Blue Insurance in Blanchardstown Corporate Park, Dublin 15, are now on the lookout for an enthusiastic and highly motivated Customer Service Executive to join our team in our busy call centre.

Customer Service is essential, and this would suit a professional with a passion for delivering great service. You will be responsible for selling policies and answering queries across our range of Travel and Niche Products.

Key Duties & Responsibilities:

  • Strong customer service & communication skills with the ability to answer sales and service calls in an efficient and friendly manner
  • Handling an assigned workload of emails or queries and following them through to completion
  • Adhering to data protection and the following protocol as laid out by the company
  • Referring queries to underwriters and communicating underwriting decisions to the team
  • Dealing with call centre and internal department queries
  • Understanding of the Insurance Market
  • Other ad-hoc duties

Skills:

  • Excellent interpersonal skills
  • Effective verbal and listening communications skills
  • Attention to detail and high level of accuracy
  • Very effective organisational skills
  • Effective written communications skills
  • Computer skills including Microsoft packages, e-mail and web

Personal Attributes

  • Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines
  • Possess cultural awareness and sensitivity
  • Be flexible, demonstrate sound work ethics
  • Enjoy a fast paced, dynamic, challenging, and team-oriented work environment

Please respond with your Curriculum Vitae, in the strictest confidence, to:

Michelle Smith
Blue Insurance
Suite 7,
Plaza 255 Blanchardstown Corporate Park 2
Blanchardstown,
Dublin 15,
D15 A4TP
careers@blueinsurance.ie


wave