Manager – Existing Business

FRS Recruitment

Full Time

Position: Manager – Existing Business
Company: FRS Recruitment
Location: Dublin 22
Contact: Jean Lawless
Contact Email:
Date Posted: 1st December 2023

Job Specification:

Our client, a market leading Insurance Group with is looking to add a Manager – Existing Business for the Wholesale Department.  Howden is an employee-owned business, and one of the largest insurance groups in the world.


Job Title: Manager – Existing Business

Department: Wholesale

Reports to: Associate Director

Location: Dublin 22


Overall purpose of the role

Achieve growth targets for Wholesale and related business in line with Company targets and

strategies for the local team.


Key Responsibilities

  • Ensure that monthly renewal targets are achieved.
  • Handling all aspects of submissions and policy placement
  • Processing policies, schedules, and all associated documentation
  • Inspire Broker loyalty through efficient and friendly service delivery.
  • Ensure that you are up to date with market practice and product availability, giving feedback

to Management in relation to market issues, including pricing, service levels and product


  • Progressively grow the Team’s business through Up Selling and Cross Selling Initiatives and

working closely with the New Business Team.

  • Manage the handover of New Business files from the New Business Team and allocate the

respective clients to the appropriate personnel in your team for ongoing management.

  • Where required, work with other teams within the Group to facilitate training, product

development and to promote operational efficiencies

  • Provide effective and motivational leadership to build positive environment for business

growth, brokers, staff and suppliers.

  • Promote Robertson Low to the broking community and attend networking events to profile

Company as leading wholesale broker where appropriate.

  • Assist with Marketing and Social Media strategy for your Team
  • Promote/profile Robertson Low with key suppliers/markets
  • Monitor workloads of Team personnel to ensure prompt and efficient service to brokers
  • Liaise with following departments on all matters relevant to your Team: –

▪ Finance

▪ Compliance

▪ Claims

▪ HR

▪ IT

  • Ensure all activities/processes/procedures meet with Company’s requirements for quality

control, compliance, work practices and customer service

  • Assist with projects as required.
  • Adhere to Compliance as outlined in Handbook and Procedures Manual
  • Adhere to Safety policy.
  • Management of the Teams Diary and Debtors to ensure optimum efficiencies.



  • Ability to motivate and manage teams through effective leadership style with proven

track record.

  • Competent of evaluating people’s strengths and improvement areas, and capable of

mentoring, coaching and reorganising people to take advantage of their strengths and

mitigate areas requiring improvement.

  • People management of the team and all aspects relating to same such as:

o Annual Performance Reviews and probation reviews and complete management

of team performance

o Monthly 121 meetings for team members to keep individual and team KPIs on


o Return to work meetings for team

o Dealing with Employee Relations issues when necessary while utilising HR


o Ensuring compliance within team regarding CPD and CB rules

o Development of team members around learning requirements, procedures, and



Role specific attributes

  • Excellent level of technical insurance skills, to be assessed by regular in-house testing.
  • Ability to lead and motivate team.
  • Excellent oral and written communication skills.
  • Excellent client service skills.
  • Excellent negotiation and broking skills
  • Ability to gather and analyse information from the client.
  • Ability to identify and respond appropriately to an individual client’s level of


  • Ability to persuade and influence others.
  • Ability to troubleshoot and problem solve


Qualifications and experience

  • Minimum of 5 years’ experience in a commercial sales role
  • Sound technical product knowledge and knowledge of the general insurance market
  • Excellent IT skills
  • CIP qualified with proof of up to date CPD


  • Competitive Salary DOE
  • 5% contributory Pension
  • Death in Service Benefit
  • Health Insurance
  • Employee Referral Scheme
  • Learning & Development Programme
  • Exam success Bonus
  • 25 Days hols


Our client is an employee-owned business, and one of the largest insurance groups in the world.

Currently, managing over €30billion worth’ of premium on behalf of millions of clients spanning 100 countries.

Ref: FRS58820

Please respond with your Curriculum Vitae, in the strictest confidence, to:

Jean Lawless
FRS Recruitment
124 Baggot Street Lower, Dublin 2, D02 R978

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