2023 Excellence Surveys

Benchmark the Performance of Life, General, and Mortgage Providers – Have Your Say!

Brokers Ireland’s annual Members Excellence Survey for product providers across life, general insurance, and mortgage business is currently open for members to complete and submit online.

The 2023 Excellence Survey is based on Broker’s experiences with life and general insurance providers and mortgage lenders across a range of metrics including products, pricing, Broker support, and technical cooperation. The purpose of this research is to benchmark the performance of insurers/lenders over the past 12 months and assess the level of satisfaction amongst Brokers across service offerings. The data gathered will provide valuable insight into the current state of the market across life, general and mortgage providers.

Each insurer/product producer/lender will be ranked based on data collected from a Broker who has dealt with the provider in the previous twelve months. The survey is targeted at the principal(s)/office managers of each member firm.

This survey provides an opportunity for you to have your say by highlighting issues and offering constructive feedback which will help to improve how providers deal with the Broker channel.  The Excellence Survey research results will be announced in November 2023.

A link to the life, general insurance, and mortgage provider surveys has been sent directly to members.  All completed surveys will be automatically included into a draw with a chance to win a €350 voucher of your choice. Thank you for your support on this and we look forward to receiving your completed survey by Wednesday 04 October 2023.

Please Note: when completing the survey, once you accept cookies, you can leave the survey at any point and go back into it at a later time/date to finish, and it will automatically save all your answers up to that point.