Completion of the CB Retail Intermediary Contacts Return – Members Action Required

Tue Oct 20 2020

Dear Member,

The Central Bank have issued communication today to all intermediaries, in relation to making a retail intermediary contact return. They have advised that the purpose of the return is to ensure that they have the most up to date contacts for all firms for any correspondence that they issue. The new data that your firm sends in will be the contacts they will be using going forward.

Firms are required to fill in the excel sheet which was attached to the Central Bank email and upload it via your Online Reporting System.  Guidance on how to complete the return is available here.

There are 5 questions for completion on the second tab (entitled Firm Details) on the excel sheet, 2 of which are optional if the firm does not have this information:

  • Address
  • Main Contacts
  • Website
  • Confirmation of Legal Advisor (where applicable)
  • Confirmation of Auditor (where applicable)

The Central Bank are asking firms to respond by close of business Friday 30th October.

If you have any queries on your regulatory requirements, please contact our compliance unit at



Elizabeth SmithWright

Head of Compliance

Brokers Ireland


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