EIOPA Consumer Trends Report 2023

Tue Jan 30 2024

The European Insurance and Occupational Pensions Authority (EIOPA) published its findings in its Consumer Trends Report 2023 on the 23rd of January 2024, which examines the financial well-being of consumers in the current economic state.

The report analysed trends such as: value for money, discriminatory practices such as differential pricing, digitalisation benefits and risks, sustainability, cross selling, impact of inflation on consumers,  diversity, equity and inclusion and whether consumers are being treated fairly.

The full report can be accessed at this link and a Brokers Ireland summary of the key points of the report is available in the following location on the Brokers Ireland website –  Compliance Support /European Matters /European Legislation.

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