FSPO Strategic Plan Survey

Tue Apr 20 2021

The Office of the Financial Services and Pensions Ombudsman (FSPO) has advised that they have begun the process of developing their next Strategic Plan, focusing on the period 2021 – 2023.  In developing this next Strategic Plan, they are seeking the views of their stakeholders and of organisations that share an interest in the role of the FSPO and the manner in which we deliver their statutory responsibilities and their Mission and Vision.

The FSPO has developed an online survey, available at https://survey.alchemer.eu/s3/90335418/Strategic-Plan-2021-2023-Stakeholder-Survey  which seeks the views of stakeholders on a small number of questions.  The responses will help to inform the development of their next Strategic Plan.

We would suggest that members, particularly those who have interacted with the FSPO take the opportunity to provide feedback by completing the survey. Separate to the survey, Brokers Ireland will also be meeting with the FSPO in relation to the strategic plan.

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