Guidance on Visiting Client’s – Covid-19

Tue Jul 28 2020

Planning for delivery of Financial Services in the home / work place (Directors/Principals)

  • Ensure that you and all employees have had basic training relevant to COVID-19
  • Basic training should include training in “Standard Precautions” , in particular hand hygiene, respiratory hygiene and cough etiquette and in “Transmission Based Precautions (Contact, Droplet & Airborne)” including the appropriate use of Personal Protective Equipment (PPE) See below for further information on these
  • Ensure that anyone visiting a client has access to alcohol hand rub and any personal equipment required to ensure that visits to clients are carried out in a manner that is safe for the client and for the visitor
  • You and all staff should be made aware of the early signs and symptoms of COVID-19 and how to recognise these and whom to alert if you have a concern
  • Please find the most up to date guidance here: https://www2.hse.ie/conditions/coronavirus/symptoms.html
  • Staff members should be made aware that it is mandatory that if they are unwell and have symptoms of COVID-19 such as cough, temperature or shortness of breath, or if they are a contact of someone with COVID-19, they should not attend a meeting with a client and should notify their employer and ring their GP for further instructions. Neither you nor your staff should visit a client’s home/work place if you are unwell or have symptoms of COVID-19
  • If you or an employee are concerned that you may have COVID-19, it should be mandatory to stay at home / work place and self-isolate and contact your doctor or occupational health service by telephone

The following materials can be used to support staff education and training:

Videos

HSE Hand Hygiene https://youtu.be/IsgLivAD2FE

HSE Hand Hygiene and preventing the spread of coronavirus (Covid-19) https://www.youtube.com/watch?v=5JYhm9oa-DM&feature=emb_title

Booklets

Covid-19 Information booklet https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/covid-19-information-booklet-easy-read-version-.pdf

 Posters

Stay Safe poster https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/covid-19-stay-safe-poster-a3-portrait-.pdf

How to prevent Covid-19 poster https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/covid-19-prevention-a4-poster.pdf

Hand Hygiene Poster https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/hand-hygiene-poster-english.pdf

Keep Updated https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/