Royal London’s Award-Winning Propositions

Wed Mar 13 2019

It was a double win for leading protection specialist Royal London who was awarded ‘Best Value Mortgage Protection’ and ‘Best Value Term Insurance’ at the 2019 National Consumer Awards.

The National Consumer Awards, which took place on 07 February in the Mansion House in Dublin, are hosted by These multi-sector awards, now in their third year, celebrate excellence in customer value and are independently judged by a panel of industry experts.

Speaking about the double win Joe Charles, Head of Proposition at Royal London said,

One of Royal London’s key areas of focus is to create truly market-leading products which provide superior choice for you, Financial Brokers, and also great benefits and long-term value for your clients. So, we were absolutely delighted to receive the two awards in the insurance category of this year’s National Consumer Awards which is a showcase of ‘businesses in Ireland that love to go above and beyond for their customers’.”

Joe went on to say, “We’re committed to offering great benefits for customers and the significant enhancements we made to our range of propositions over the last number of years are a good example of that. These improvements included, as examples, Dual Life cover for the same price as Joint Life cover on mortgage protection and doubling our price-match on sums assured on term assurance, amongst many other product feature enhancements. While winning both these awards is a fantastic achievement, we are equally happy to see and appreciate of course, the increased levels of mortgage protection and term assurance business support we have received from brokers in response to our product developments.

Every insurance provider in Ireland was encouraged by the National Consumer Awards to submit their current mortgage protection and term assurance product offering for consideration. Each product is then judged on criteria including price, customer service, speed of application and speed of underwriting decision.

Joe continued, “We were delighted to receive these accolades to start off the year in great fashion and winning them follows on from Royal London winning the overall Service Excellence Award, as well as the top spot in twelve categories, including ‘competitive value for customers’ and ‘innovative product design’ at the Brokers Ireland Excellence Awards in November last year.

“So 2019 has certainly started strongly for Royal London, with these awards, the announcement and launch of our new subsidiary and the launch of our new enhanced broker-supportive offer which improves again our award-winning offerings.

“You can expect us to continue to build upon this success and bring out further client centric improvements and innovations to our propositions and service over the next 12 months and beyond.

“If you would like more information on our award-winning Mortgage Protection, Term Assurance or Special Offers – which also includes Pension Term Assurance, please contact your Royal London Broker Consultant or Case Manager, they would be delighted to hear from you.”

Royal London’s new enhanced broker-supportive offer allows you to choose to receive either extra commission of 25%/15%* or up to 15% price discount on Mortgage Protection and now up to a 15% price discount on Term Assurance, or a mixture of both. The offer runs until 31 March 2019.



David Kerr Managing Director of with Royal London Ireland representatives: Joe Charles, Head of Proposition; Barry McCutcheon, Proposition Lead and Sara Murphy, Marketing Lead.
David Kerr Managing Director of with Royal London Ireland representatives: Joe Charles, Head of Proposition; Liz Murray, Broker Consultant and Daragh Feely, Head of Sales.
*25% commission is payable for ‘long‑term’ commission options, for example, 160/180/200% plus new options with 10% renewal p.a. and flat 22.5% p.a. 15% commission is payable for ‘short‑term’ commission options, for example, 133/150%.

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