The Personal Injuries Assessment Board (PIAB)

Tue Jun 18 2019

Assessing claims much more quickly and with far lower processing costs than alternatives

The Personal Injuries Assessment Board (PIAB) is the independent State body with responsibility for assessing personal injury claims relating to accidents on the road, at work or in a public place.

All personal injury claims in Ireland (with limited exceptions such as medical negligence)  must be made through PIAB, unless parties settle the case earlier and directly.

In the past 15 years, PIAB has assessed more than 135,000 personal injury cases.  It settles claims at a low delivery cost and is far quicker than litigation.  In 2018 PIAB’s processing costs were approximately 6.1% of the value of an award and it resolved claims in an average of 7.2 months, making it a much more cost-effective and efficient system than litigation.

PIAB’s process is a non-adversarial one and it is independent of all parties.   It ensures that the respondent (person or organisation a claim is made against/their insurer) receives all of the documentation received in connection with the claim.  The respondent then has 90 days to consider whether to consent to PIAB assessing the claim.  That gives them time to consider how the accident happened and how they wish to handle the claim.   If the respondent does not consent to PIAB handling a claim, then the claimant may choose to take a case to litigation.

If a respondent consents to PIAB assessing a claim (which happens in the majority of cases), then PIAB is able to utilise its Independent Medical Panel to conduct an examination and tests.

PIAB strongly welcomed recent measures to increase the effectiveness of its powers, particularly the enactment of the PIAB Amendment Act 2019, which strengthens its process by dealing with non-attendance at medicals and also addressing failure to provide details of special damages or loss of earnings.

PIAB strongly supports the recommendations of the Personal Injuries Commission, particularly the proposal that the judiciary take over the setting of guidelines on personal injury awards.  This would increase consistency in award levels, encouraging greater use of the efficient PIAB system.

PIAB supplies extensive statistical data,  as well as guides for respondents and claimants, all available at this link –

PIAB recently had a stand at the Meet the Market event in the RDS and regularly attends Brokers Ireland events.

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