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Effective Communication for Brokers

Presented by Robert McCarthy from R&B Coaching

Thursday 21st March 2024


Webinar Details:

In this webinar, Robert McCarthy, a qualified performance coach, will introduce the topic of Effective Communication focusing in particular on providing insight for brokers on the following areas:

  • The benefits of more effective communication
  • What is effective communication?
  • Key forms of communication
  • Key styles of communication and their impact
  • Tools, techniques and practical tips to help enhance your communication skills.

Learning outcomes:

  • Understand the key principles of effective professional and personal communications
  • Display enhanced competence in delivering and receiving oral, written and visual communications
  • Understand the importance of non-verbal communications
  • Discover how to create a plan for practising and applying tools and techniques to enhance effective communication
  • Better employee and team communications leading to more successful business performance.

 

Please note this is a non-CPD event and accreditation will not apply to attendees.

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